Uninstall Creative Cloud or Creative Suite applications by doing one of the following:.Back up all files stored in Adobe product directories, including custom plug-ins or profiles you have installed.Make sure to quit all Adobe Creative Cloud applications and terminate all CC processes before running the Creative Cloud Cleaner Tool.Ĭhoose your operating system to access specific instructions.Filter by: All Windows macOS Use Creative Cloud Cleaner Tool to remove entries for apps or CoreSync | Windows Similarly, you need to remove CoreSync entry to resolve sync-related issues. To remove an app using the Creative Cloud Cleaner Tool, you need to remove app entry from the tool. To know more, see Run the Creative Cloud Cleaner Tool. If you’re facing issues with syncing your assets, files, and folders, you might have to remove the CoreSync entry from the Cleaner Tool. You can also use it to remove prerelease software on your system, or if you’re unable to connect to Adobe servers. The Creative Cloud Cleaner Tool is used to remove installation records for Creative Cloud or Creative Suite applications that may have become corrupted or may be causing problems with a new installation. Run the Adobe Creative Cloud Cleaner Tool to fix Creative Cloud or Creative Suite installation issues.

Use the Creative Cloud Cleaner Tool to solve installation issues